I have an order that is nearly ready to ship, and I need information about international shipping to Germany. Although I anticipate your company sending an information package that will likely respond to most of my questions, I am including a few of my questions here. When you email your information to me, will you please include your shipping rates and schedules? Are there any documents that must be included in shipments to Germany? Does Germany have any duties and taxes that must be paid when we pay the shipping charges? When will we be billed for the shipping charges, and what payment options does your company have available? If there are any damages that occur during shipping, what is your company's policy on making restitution? This package will be ready to ship by the end of the week. Will your company be available for a pickup at that time? Thanks for sending me this information.